FAQs

​Who are we? What makes Lunia Jewels different?

Lunia Jewels is different because we offer you an exquisite range of fine jewelry designs from India and a unique and hassle free online and in person (Lunia Jewels, Hotel Rambagh Palace, Jaipur, Rajasthan, India) shopping experience that you're sure to enjoy.

Where is your jewelry made?

All our jewelry are manufactured in India.

Do you provide certification?

Yes we provide certification on any product of ours upon request.

Do you offer any additional discounts?

Yes, we might give additional discounts on purchase of two or more products.
Please contact us for the same on www.luniajewels.com/contact or whatsapp - +918233330333

How much does it cost me to have a Lunia Jewels product delivered to my home?

Lunia Jewels provides free shipping on all items all over the world.

What is the estimated delivery time?

The jewelry is dispatched within a working day from Jaipur, India and can reach anywhere throughout the world in about 4-8 working days.

How will the delivery be done?

We process the international delivery only through reputed insured couriers like FedEx, USPS, and DHL.

What is your Money Back Policy?

Our 30-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange, within 30 days of the date of delivery. Yes, it's that simple. We can only accept the product without custom engraving, in its original condition and with the certification.

How do I return the product to Lunia Jewels within 14 days?

Contact us if you wish to return any product. After contacting us and getting acknowledged, you can ship the product to us in New York, USA(Contact for the same) or to our office in India at -

M/s Lunia,
3967, MSB Ka Rasta, Johari Bazaar,
Jaipur, Rajasthan, India 302003
Call/Whatsapp - +918233330333

Can I commission a custom design?

Please call/whatsapp us on - +918233330333 or contact us and we will be able to help you. You can customize the metal and gemstone in any design you like or you can give us your own design.

Can I order a ring in a size that isn't offered on the site?

Yes, you can contact us for a custom ring size.

Does Lunia Jewels sell Conflict Free diamonds?

Rest assured, www.luniajewels.com uses only conflict-free diamonds which are obtained from legitimate diamond sources that have been certified through the worldwide recognized Kimberley Process Certification Scheme (KPCS).

What will my packing be like?

Your jewelry will arrive in exclusive Lunia Jewels gift boxes.

Are your prices lower than a local jewelry store?

Absolutely! Our products are offered with no overheads like rent and inventory costs, so we happily pass on the benefit to our customers.